By placing an order for a party at Laser Storm @ Zippys Play World, you agree to the following Birthday Party Terms and Conditions:
  • A Deposit of £50 is required at time of booking.

  • Deposits are non-refundable however we will happily change the date or time of your party if needed (subject to availability and with at least 5 days notice).

  • The balance must be paid on the day of your party

  • Once final numbers have been confirmed 2 days prior to the party the party food will be ordered in and prepared on the day of the party. Final confirmed numbers must be given within 2 days of the party starting. £4 will be charged for children that do not show up for the party.

  • Children must be supervised by carers / parents whilst visiting. We require a minimum ratio of 1 adult to 5 children.

  • Please bring an invite list with you showing the children’s names who have been invited to your party and give this to the receptionist on entering the centre.

  • Please do not arrive more than 5 minutes prior to your party as we will need to sanitise the areas prior to the start of your party. Admission will not be allowed before 5 minuted.

  • It is your responsibility to inform the centre of any food allergies or other important facts concerning all the children and adult guests attending your party. A food allergies and intolerance datasheet for our party food can be emailed to you upon request.

  • Games marshals will assist you during the party. Your Marshall is there to help ensure the party, play time and meal run smoothly - please ask if you have any additional needs.

  • Food and drinks may not be brought into the centre by customers. The only exception is a birthday cake. We can provide a full buffet and drinks for adults.

  • Due to COVID restrictions we kindly ask that extended family members do not attend and to keep to school class bubbles. 

  • Due to COVID we will supply a cup cake and candle for the birthday child to blow out. Your cake can be presented but due to the spread of infection blowing candles out on the cake is not allowed.

  • Due to COVID adult guests will not be able to enter the party food room. If preferred we can seat children in the centre.

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