By placing an order for a party at Laser Storm @ Zippys PlayWorld, you agree to the following Birthday Party Terms and Conditions:
  • A Deposit of £50 is required at time of booking.

  • Deposits are non-refundable however we will happily change the date or time of your party if needed (subject to availability and with at least 5 days notice).

  • The balance must be paid on the day of your party

  • Once final numbers have been confirmed 2 days prior to the party the party food will be ordered in and prepared on the day of the party. Final confirmed numbers must be given within 2 days of the party starting. £4 will be charged for children that do not show up for the party.

  • Children must be supervised by carers / parents whilst visiting. We require a minimum ratio of 1 adult to 5 children.

  • Please bring an invite list with you showing the children’s names who have been invited to your party and give this to the receptionist on entering the centre.

  • Please do not arrive more than ten minutes prior to your party starting as your party area will not be ready until this time.

  • It is your responsibility to inform the centre of any food allergies or other important facts concerning all the children and adult guests attending your party. A food allergies and intolerance datasheet for our party food can be emailed to you upon request.

  • Games marshalls will assist you during the two hours of your party. Your marshall is there to help ensure the party, play time and meal run smoothly - please ask if you have any additional needs.

  • If you wish to bring an entertainer of your own it must be pre-agreed with us and the entertainer must supply proof of valid Public Liability Insurance and a Criminal Record Bureau check one week prior to the party. If you wish to bring your own Face painter please ensure they have valid Public Liability Insurance and have shown you their Risk Assessment. Zippys PlayWorld cannot be held responsible for any injuries, allergic reactions or other caused by an independent Entertainer or Face painter or products they may use.

  • Food and drinks may not be brought into the centre by customers. The only exception is a birthday cake. We can provide a full buffet and drinks for adults.

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